Active
GPT-5
- Conversations
- 48,290
- Success Rate
- 96.4%
- Avg Response
- 1.2s
- User Rating
- 4.6 / 5
- Last Activity
- 2 hours ago
Bot Analytics
Total Bots
10
+2 vs last period
Active Bots
06
+1 vs last period
Total Conversations
160.3K
+12.4% vs last period
Today's Conversations
3,482
+6.1% vs yesterday
Monthly Conversations
48.2K
+9.8% vs last month
Success Rate
92.4%
+1.6% vs last period
Avg Response Time
1.9s
-0.2s faster than last period
Avg Resolution Time
4m 12s
-38s faster than last period
User Satisfaction
4.4 / 5
+0.2 vs last period
Token Usage
21.5M
+8.3% vs last period
Estimated Cost
$3,075
+4.7% vs last period
Knowledge Searches
92.1K
+14.2% vs last period
Filter Bots
Filters the table by each bot's last activity.
Conversation Trend
Conversation volume across the selected period.
Conversation Distribution
Share of total conversations by bot.
Bot Performance Ranking
Leaderboard ordered by success rate.
- 1 Customer Support Bot 96.4%
- 2 Developer Assistant 95.1%
- 3 HR Assistant 94.8%
- 4 Sales Assistant 93.1%
- 5 Project Manager 92.9%
- 6 Finance Analyst 91.2%
Average Response Time
Median first response per bot, in seconds.
Success vs Failed Requests
Daily request outcomes over the last seven days.
User Satisfaction Trend
Average rating out of five, by week.
Token Usage
Tokens consumed per month, in millions.
Estimated AI Cost
Estimated spend per month, in US dollars.
Knowledge Base Usage
Share of answers grounded in each source type.
Top Connected Tools
Tool invocations across all bots this period.
Channel Analytics
Conversations handled per channel.
Website
42.1K · 26.3%
Microsoft Teams
33.4K · 20.8%
Slack
21.7K · 13.5%
Mobile
18.6K · 11.6%
Discord
14.0K · 8.7%
WhatsApp
12.4K · 7.7%
API
9.4K · 5.9%
Telegram
8.7K · 5.4%
Model Analytics
Usage, success rate and response time by model family.
| Model | Usage | Success Rate | Avg Response Time |
|---|---|---|---|
| GPT GPT-5 and GPT-5 mini | 68.9K | 94.6% | 1.3s |
| Claude Claude Sonnet 5 | 59.1K | 93.8% | 1.9s |
| Gemini Gemini 2.5 Pro and Flash | 26.6K | 89.9% | 1.5s |
| Llama Llama 3.3 70B | 5.6K | 76.2% | 4.6s |
| DeepSeek Evaluated, not deployed | Not in use | — | — |
| Mistral Evaluated, not deployed | Not in use | — | — |
Insights
Automatically surfaced highlights from this period.
Most Active Bot
Customer Support Bot
48,290 conversations this period
Fastest Bot
SEO Expert
1m 48s average resolution time
Highest Rated Bot
Developer Assistant
4.7 out of 5 across 2,914 ratings
Highest Token Usage
Customer Support Bot
5.8M tokens, 27% of total spend
Lowest Response Time
HR Assistant
0.9s median first response
Most Improved Bot
Marketing Copilot
Success rate up 18.4% since retraining
Needs Attention
Research Agent
76.2% success rate and 4.6s responses
Inactive Bots
2 bots
Finance Analyst and Legal Advisor idle 14+ days
Top Performing Bots
Ranked by conversation volume and success rate.
Active
Claude Sonnet 5
- Conversations
- 33,470
- Success Rate
- 95.1%
- Avg Response
- 1.7s
- User Rating
- 4.7 / 5
- Last Activity
- 41 minutes ago
Active
Claude Sonnet 5
- Conversations
- 21,745
- Success Rate
- 93.1%
- Avg Response
- 1.6s
- User Rating
- 4.5 / 5
- Last Activity
- 5 hours ago
Training
Gemini 2.5 Pro
- Conversations
- 9,382
- Success Rate
- 88.7%
- Avg Response
- 2.1s
- User Rating
- 4.1 / 5
- Last Activity
- 18 minutes ago
Active
GPT-5 mini
- Conversations
- 6,140
- Success Rate
- 94.8%
- Avg Response
- 0.9s
- User Rating
- 4.6 / 5
- Last Activity
- 1 day ago
Error
Llama 3.3 70B
- Conversations
- 5,614
- Success Rate
- 76.2%
- Avg Response
- 4.6s
- User Rating
- 3.4 / 5
- Last Activity
- 3 days ago
Paused
Claude Sonnet 5
- Conversations
- 3,908
- Success Rate
- 91.2%
- Avg Response
- 2.8s
- User Rating
- 4 / 5
- Last Activity
- 4 weeks ago
Draft
GPT-5
- Conversations
- 412
- Success Rate
- 82.5%
- Avg Response
- 3.4s
- User Rating
- 3.8 / 5
- Last Activity
- 2 weeks ago
Bot Performance
Showing 1 - 6 of 10 bots
| Bot | Category | Model | Conversations | Resolved | Escalated | Success Rate | Avg Response Time | Tokens Used | Estimated Cost | Rating | Last Activity | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Customer Support | GPT-5 | 48,290 | 40,660 | 7,630 | 96.4% | 1.2s | 5.8M | $912 | 4.6 | 2 hours ago |
|
|
| Developer | Claude Sonnet 5 | 33,470 | 31,830 | 1,640 | 95.1% | 1.7s | 4.2M | $684 | 4.7 | 41 minutes ago |
|
|
| Sales | Claude Sonnet 5 | 21,745 | 20,244 | 1,501 | 93.1% | 1.6s | 2.6M | $421 | 4.5 | 5 hours ago |
|
|
| Marketing | Gemini 2.5 Flash | 17,236 | 15,616 | 1,620 | 90.6% | 1.1s | 1.4M | $186 | 4.3 | 9 hours ago |
|
|
| Operations | GPT-5 mini | 14,088 | 13,088 | 1,000 | 92.9% | 1.3s | 1.1M | $148 | 4.4 | 1 day ago |
|
|
| Marketing | Gemini 2.5 Pro | 9,382 | 8,322 | 1,060 | 88.7% | 2.1s | 1.6M | $254 | 4.1 | 18 minutes ago |
|
|
| HR | GPT-5 mini | 6,140 | 5,821 | 319 | 94.8% | 0.9s | 0.6M | $78 | 4.6 | 1 day ago |
|
|
| Research | Llama 3.3 70B | 5,614 | 4,278 | 1,336 | 76.2% | 4.6s | 3.1M | $212 | 3.4 | 3 days ago |
|
|
| Finance | Claude Sonnet 5 | 3,908 | 3,564 | 344 | 91.2% | 2.8s | 0.9M | $146 | 4 | 4 weeks ago |
|
|
| Legal | GPT-5 | 412 | 340 | 72 | 82.5% | 3.4s | 0.2M | $34 | 3.8 | 2 weeks ago |
|
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