Customer Support Bot
48.2K conversations
Live
94% success
Horizontal Layout Dashboard
AI Workspace Overview
Live · synced 2 min ago
Good morning, Alicia
Twenty-four bots are live across four workspaces. Containment is up 1.6 points this month and two deployments need a decision from you.
- Active bots +3
- 24 18 live
- Conversations +12.4%
- 160.3K this month
- Workflows run +6.1%
- 8,412 this month
- Success rate +1.6pt
- 92.4% 30-day avg
Key performance indicators
Active AI Bots
24
18 live · 4 training · 2 paused
Token Usage
14.6M
68% of the 21.5M monthly quota
Monthly Cost
$3,075
$1,240 under the approved budget
AI Performance
92.4%
Success rate across all deployed bots
AI Model Usage
Token volume by model over the last twelve months.
GPT-4o mini
OpenAI
Claude Sonnet 5
Anthropic
Llama 3.1 70B
Meta
Gemini 2.0 Flash
Workflow Activity
Executions across every automation pipeline.
- Runs today
- 2,148
- Success
- 97.8%
- Failed
- 47
Active AI Bots
The four busiest bots in this workspace.
Sales Assistant
31.7K conversations
Live
91% success
Marketing Copilot
12.4K conversations
Training
86% success
Research Agent
5.6K conversations
Unhealthy
62% success
Support Agent
7.6K conversations
Unhealthy
68% success
Recent Deployments
6 releases match the current filters.
100%
100%
64%
38%
21%
100%
Team Activity
What your workspace changed most recently.
Alicia Grant deployed Customer Support Bot v4.2.0
12 minutes ago
Ethan Brooks flagged Research Agent as unhealthy
1 hour ago
Petra Dorsey indexed 18 new knowledge documents
3 hours ago
Marcus Lee created the Q3 Sales Copilot workflow
Yesterday
Helena Vogt approved the monthly model spend increase
Yesterday
Token Usage
This billing period, across every surface.
Conversations
8.4M
Workflows
3.9M
Studio
1.6M
Evaluations
0.7M
Monthly quota
68%
14.6M of 21.5M tokens · resets in 9 days
AI Insights
Generated from the last 30 days of activity.
Cut spend by 18%
Routing short classification calls to a smaller model would save roughly $554 a month with no measurable quality drop.
Review routing212 unanswered questions
Refund policy and SLA terms are the two topics your knowledge base cannot answer yet.
Fill the gapsResearch Agent degraded
Success rate fell to 62% after the v1.1.5 release. Rolling back restores the previous baseline.
Open deploymentKnowledge Base
Four collections feeding every grounded answer.
- Documents
- 2,480
- Collections
- 4
- Indexed
- 99%
Product Handbook
842 docs
Support Macros
318 docs
Public Docs Crawl
1,320 pages
Index health
99%
Last sync 2 hours ago · 18 documents pending